Responsible Minerals Sourcing Hotline

Please contact us with the following form.

Details Regarding Making Contact
Personal information received from stakeholders will be used to reply to inquiries and questions, or to provide information.
The only purpose of any reply that we send by e-mail is to answer specific questions asked by stakeholders who have made inquiries. Unless you have received permission from us, do not divert part or all of our reply, or put its reply to a secondary use, or disclose its reply to a third party.
Please understand that we will not be able to make any reply at all if it judges that an inquiry has been made with the intention of committing a perjury, slander, or other fraudulent action.
Upon agreeing to the foregoing, please submit your inquiry.
＊It is a required field. If you are unsure, please write "unknown".

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We recognize that you have the right to disclose, amend, suspend and delete your personal information under the Personal Information Protection Law of Japan, and will promptly respond to your request, unless we are under certain circumstances specified by the law.

【Handling of personal information】

  1. For each field relating to the products and services that our company handles described below, the customer's personal information is used for the shipment and provision of the products and services, provision of related after -sales services as well as information and materials regarding the products, services, and events (including the sending of catalogues, direct mail and others), requests to respond to surveys regarding the improvement of products and services, bulling services, and a variety of statistical processing. If each division in our company has individually notified customers of or has announced the limited utilization purpose, it shall be followed.
  2. The personal information of recruitment applicants is used for the provision of information regarding recruitment, judgment, announcement of an interview, and notification of acceptance or rejection.
  3. The personal information of the employees and their family members is used for the necessary range of work from the viewpoint of appropriate employment management, such as employment, transfer, promotion, attendance management, wages, personnel evaluation, social insurance procedures, benefits package, training, retirement, and others.

(Products and services our company handles)
Metallurgical Recycling (printed circuit board, crushed electronic parts scrap ), smelting processing of palladium and platinum, treatment of industrial waste, sales of a technique and the devices of smelting.

Depending on the contents of inquiry, if it is judged that it is better to send a reply from the Company's subsidiaries and associates or distributors, the user's personal information may be provided to them to as needed. After accepting it beforehand, please provide us your personal information.

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